PRIVACY POLICY
Last updated: Thursday, 10 September 2026
At Vilca García, we believe that trust is also part of a good shopping experience.
For this reason, we want you to know what information we collect, how we use it and how we look after your personal data when you visit or make a purchase through www.vilcagarcia.com.
1. Data Controller
The data controller responsible for the personal data collected through this website is:
Legal owner: VILCA GARCÍA
RUC: 10701315788
Address: Unión 401, Huanchaco, La Libertad, Peru
Email: contact@vilcagarcia.com
Website: www.vilcagarcia.com
2. Information We Collect
Depending on how you use our website, we may collect information such as:
- First and last name.
- Email address.
- Telephone number.
- Delivery address.
- Information required for invoicing.
- Information relating to your orders.
- Communications you have with us.
- Technical information required for the operation and security of the website.
- Information collected through cookies and similar technologies, in accordance with our Cookie Policy.
3. How We Use Your Information
We use your personal data to:
- Process and manage your orders.
- Arrange the delivery of products.
- Process payments through our payment providers.
- Issue payment receipts and invoices.
- Respond to enquiries, exchanges, returns and complaints.
- Communicate with you regarding your orders.
- Improve our products and services.
- Maintain the security and operation of our website.
- Send you marketing communications where you have provided the necessary consent.
4. Service Providers and Third Parties
In order to operate our online shop, we may share certain information with service providers who help us deliver our services, such as:
- Shipping and courier companies.
- Payment platforms.
- Hosting and technology providers.
- Website analytics and performance services.
- Communication and marketing providers, where applicable.
These providers should only have access to the information necessary to provide their services.
5. Marketing Communications
If you choose to subscribe to our communications, we may use your email address to send you information about new collections, pieces, projects, events or news from Vilca García.
You may request to stop receiving these communications at any time by following the instructions included in them or by writing to contact@vilcagarcia.com.
6. Protecting Your Data
We take reasonable security measures designed to protect personal information from unauthorized access, loss, use or alteration.
However, no electronic transmission or storage system can guarantee absolute security.
7. Data Retention
We will retain your data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.
8. Your Data Protection Rights
You may exercise the rights recognized by Peruvian law in relation to your personal data, including the rights of access, rectification, cancellation and objection, where applicable.
To make a request, you may write to contact@vilcagarcia.com.
Your request must include the information necessary to identify you and to allow us to properly process your request.
9. Cookies
Our website may use cookies and similar technologies to ensure the proper functioning of the site, analyze its use and improve your browsing experience.
For more information, please refer to our Cookie Policy.
10. Updates
We may update this Privacy Policy when necessary to reflect changes to our practices, services or applicable legislation.
The current version will always be available on this page.
11. Contact
If you have any questions about how we process your personal data, please contact us at:
At Vilca García, we treat your personal data with responsibility, care and respect.
Vilca García
Handcrafted in Peru.