COMPLAINTS BOOK
At Vilca García, we value listening to our customers and continuously improving the way we work.
If you wish to submit a complaint or claim regarding our products or services, our Virtual Complaints Book is available for you to do so.
Your request will be received and handled in accordance with applicable Peruvian regulations.
Once you have submitted your complaint, please keep the corresponding reference number or confirmation for tracking purposes.
If you need assistance before submitting a complaint, you can also contact us by email:
Thank you for helping us improve.
Vilca García
Handcrafted in Peru.